Question 1

Is my purchase private?

Accepted Answer

Yes. Nothing is shipped. Your card or UPI statement shows only "BrasilQ" with no product name, and your download link goes to the email you choose. We never sell or share customer data.

Question 2

Will anyone know what I bought?

Accepted Answer

No. Files are plain PDFs you can store wherever you like, emails come from a neutral sender, and we don't post to social media or send physical mail.

Question 3

Can I buy anonymously?

Accepted Answer

You only need an email address to receive the files. Razorpay collects the details required to process the payment; we don't see your card or UPI information.

Question 4

What kind of content is inside?

Accepted Answer

Every guide is educational: respectful language and simple diagrams where needed. It reads the way a good doctor or relationship counsellor would explain things.

Question 5

Do I need to be married?

Accepted Answer

No. The guides are for adults in committed relationships, people preparing for marriage, and anyone who wants to understand their own body and health.

Question 6

Is this medical advice?

Accepted Answer

No. The guides are evidence-based and educational, but they don't replace a doctor, gynaecologist, urologist or therapist. Where a symptom needs a professional, the guide says so.

Question 7

Are the guides written for India?

Accepted Answer

Yes. Joint families, arranged and love marriages, Indian clinics and contraception options, Hinglish examples. The authors are Indian educators and writers.

Question 8

How do I receive my guide after paying?

Accepted Answer

Instantly. After payment you land on a confirmation page with your download, and the link is emailed to you as well. Check spam if you don't see it within 10 minutes.

Question 9

Which payment methods do you accept?

Accepted Answer

UPI (GPay, PhonePe, Paytm, BHIM), debit and credit cards, net banking and wallets, all through Razorpay's secure checkout.

Question 10

I lost my download link. What now?

Accepted Answer

Email us from the address you paid with (or share your Razorpay payment ID) and we'll resend it within a few hours.

Question 11

Can I use the files on my phone?

Accepted Answer

Yes. PDFs open on any phone; printable cards and worksheets can also be used on screen.

Question 12

What is the refund policy?

Accepted Answer

A 7-day money-back guarantee on every guide. If it isn't useful for you, email us within 7 days of purchase for a full refund, no questions asked.

Question 13

I already own one guide. Can I upgrade to a bundle?

Accepted Answer

Yes. Email us your previous payment ID and we'll send you a bundle coupon that deducts what you already paid.

Question 14

Do I get future updates?

Accepted Answer

Yes. Every guide includes lifetime access and all future updates at no extra cost.

Question 15

Can I share the files?

Accepted Answer

Guides are licensed for personal use by you and your partner. Reselling, uploading or redistributing them is not allowed.

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